Managing hundreds of dispersed of Hotspots for Franchises, Chains, ISPs and Hire-Office-Environments

Features

Front-end Software (the software relevant for the end-user)
- Based on OpenWRT and related software packages. OpenWRT (see www.openwrt.org) is a robust and proven firmware distribution to run on approved router models

- All wireless connections will trigger a captive portal (a page that enforces the user to log on with user name and password and that cannot be bypassed by the user) based on Chillispot software (www.chillispot.info)

- The captive portal will try to authorise and authenticate the user against radius servers (based on the freeradius software – see www.freeradius.net ) and also perform session accounting for the users session. Session accounting means the radius server will keep track of session times and amount of data transferred

- The captive portal is branded with the provider’s own logos and colour scheme (‘skin’)

- Usage of the provider’s own payment gateway account

- The user has some admin functions available to them, such as
- changing their username and/or password,
- retrieving a lost password,
- logging support or inquiry tickets via email,
- and reviewing the end-user terms and conditions

- The provider will respond to and manage all end-user enquiries and support tickets (support requests) with exception of sales enquiries

- Through the router software the provider can register as many routers against their own account and their managed accounts as they wish.


Management Software (the software relevant for the provider)

The provider will have the account status ‘partner’ and as such can view and maintain all his own account information as well as the account information of the accounts associated with his own affiliates and his own partner account (the association is performed on registration of a new account)

- Monitoring of router(s) associated with the account

- Their status as to whether they are online or offline

- Their real-time performance and data load


Management of provider account information such as:

- Address and contact details

- Bank account details for receipt of funds

- Own Terms and Conditions

- Own ‘skin’ (colour scheme, look and feel) and main logos to achieve a completely independent branding experience for the end-user

- View of end-user accounts created by the system based on successful purchasing of access time

- View of current users online

- View of successful payment transactions performed by end users

- View of Wifi payment plans

- Create completely new payment plans independent of Chillifire’s standard plan

- Manually create new users (for free access or for existing users on cut-over from other Hotspot management packages)

Remote maintenance and servicing options

- Remote logon to router by Chillifire via secure virtual private network (based on OpenVPN software – see www.openvpn.org) to perform remote maintenance, upgrade and fault analysis (in the unlikely event that is required)

- Optional addition on request of ‘walled garden’ (limited number of web pages the end-user can see without login on. Typically the provider’s own website or web pages for promotional purposes)

- Optional addition on request of ‘custom splash screen’ (First web page the end-user will see before even getting to the Chillifire Portal. That web page must be owned and branded by the provider and must have a clear and obvious link to the Chillifire Captive Portal included)

Pricing

- There are no software license fees from Chillifire to the provider

- The provider is responsible to provide a broadband internet connection on the premises the wireless internet hotspot is to be installed at their own expenses. This is strictly a contract between the provider and their Internet Service Provider (ISP) and does not involve Chillifire and Connect Consulting Services Limited in any way.

- Router hardware can either be procured from a third party by the provider themselves (requires the self-install of the router software by the provider) or procured preconfigured through this website from Chillifire
- Chillifire will charge a specific service fee based on your specific requirements and service specifications. This means we will take your requirements (which will be very different from case to case in terms of redundancy, performance, throughput, resilience, location, website etc.) and make you an individual offer for your specific requirements, which will be very different from customer to customer

- A custom build solution involves considerable effort. As you will have your own IT infrastructures (servers, website et all) built, a minimum fee applies. The minimum fees for the partner option regardless of size and specification is USD 500.00 per invoicing period (= a calendar month) and 6 months contract period has to be prepaid as lumps usm fee before Chillifire will commence the provision of a partner solution. The prepaid fee is non-refundable under any circumstances.